Support
Need help, found a bug, or want to suggest something?
Frequently asked
I don't see the duck — where is it?
letsduck is a watchOS-only app. Open it on your Apple Watch, not your iPhone. The iOS app icon is just a placeholder so the watch app can ship through the App Store.
The duck didn't react after my workout.
Make sure you ended the session through the app's End button — that's what triggers the celebration screen. Workouts started outside letsduck (e.g. via the Workout app) won't be recorded by your duck.
How do I add the duck to my watch face?
Long-press the watch face → tap Edit → swipe to the Complications page → tap any slot → select letsduck. Four families are supported: corner, circular, inline, rectangular.
My streak is wrong / I missed a day.
letsduck never sends "you broke your streak" notifications. The streak counter exists for fun, but the duck cares more about you coming back than the number. If you'd like the streak corrected, email us with what happened.
Can I sync between two Apple Watches?
Not yet. Each watch holds its own duck. We may add iCloud sync in a future update.
How do I revoke HealthKit permissions?
On your iPhone, go to Settings → Health → Data Access & Devices → letsduck. You can toggle individual permissions there. The app keeps working for the parts that don't depend on what you revoke.
How do I customize my duck?
From the home screen, scroll down and tap Customize. Pick a color, give your duck a name, and unlock accessories as you do more workouts (hat → headband → ribbon → scarf → glasses → bowtie → crown).
What data does letsduck collect about me?
None — nothing leaves your devices. See our privacy page for the details.
Bug reports
When emailing about a bug, including these details helps us fix it faster:
- Apple Watch model and watchOS version
- What you were doing when the bug happened
- Whether you can reproduce it
- A screenshot if relevant (long-press side button + crown)